PlayFrank Online Casino United Kingdom 2017 Review

Score: 4/5

PlayFrank Online Casino is a colourful and entertaining online casino that’s been online since 2012. ‘Frank’ himself is a ‘behind the scenes’ figure who says he won a fortune on the ‘Mega Fortune‘ online slots games and decided to put the money to good use, by buying up a dilapidated online casino and restoring it in order to build his dream.

The nuts and bolts of this site are provided by the established casino software firm EveryMatrix Software Ltd, a company that’s based in Malta. EveryMatrix have helped plenty of A-list online casinos establish for themselves a home on the net, including Jetbull Casino, Codeta Casino and CasinoLuck. The PlayFrank Online Casino is powered by licences issued by the Malta Gaming Authority, and the UK Gambling Commission.

Welcome bonus

First deposit bonus: £200 bonus (max) + 100 free spins

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There are two main bonuses at the PlayFrank Online Casino, as follows:

  • First deposit bonus: £200 bonus (max) + 100 free spins
  • Seasonal bonus: 90 free spins

You can also get bonuses on your second and third deposits at this online casino. Your second deposit can be boosted by a fifty percent bonus up to £100 plus fifty free spins, and your third by a one hundred bonus up to £100 plus another fifty free spins.

All these bonuses are available to players who have never deposited at the Play Frank Online Casino before. Note that you will not receive any welcome bonuses if you use Skrill or Neteller as your payment provider for making your deposits.

All free spins will be awarded on the mega-popular online slots game Starburst. You will be awarded twenty free spins per day for the first five days of your membership, and each set much be used within twenty-four hours else they are forfeited.

All bonus cash must be wagered thirty times over (sum of the deposit and the bonus) before you can cash out. Any winnings from any set of free spins you might obtain must be wagered forty times over before you can cash them out.

We’re afraid you won’t get a bonus if you are resident in any of the following jurisdictions: Lithuania, Belarus, Latvia, Czech Republic, Bulgaria, Hungary, Ukraine, Slovakia, Latvia, Poland, Bosnia & Herzegovina, Croatia, Estonia, Lithuania, Romania, Russia, Greece, France, Italy, Spain, Portugal, Turkey, Moldova, Malaysia, Georgia, Philippines, Kazakhstan, Vietnam, Thailand, Indonesia, Pakistan, India, Nigeria, Bangladesh, Mongolia and Ukraine, USA or China.

The minimum deposit for any bonus is £20 or your currency equivalent. Only video slots count one hundred percent towards your wagering requirements, except for ‘classic slots’ which count fifty percent. All table games, video poker games, ‘other’ games and live casino games make no contributions whatsoever.

There’s a list of slots at the site that make no contribution towards wagering requirements, and another list of slots that contribute fifty percent. Make sure you check this list (see ‘bonus terms and conditions’) before commencing playing through your bonus.

Range of games

If you love a variety of casino games then you’ll find that as soon as you enter the PlayFrank Online Casino you’ll really have no need to go anywhere else!

Slots are the most populus, of course, and with Microgaming and NetEnt among the providers here, you’ll be able to play plenty of the very best games that the online casino realm has to offer. Why not give Dragonz, Tornado: Farm Escape or Lost Vegas a few spins to see what all the fuss is about? There are many more great games to choose from, and from all the very best providers.

If you prefer table games, then the following games are available:

  • Roulette
  • Blackjack/Pontoon
  • Casino Poker
  • Baccarat/Punto Banco

You can also play video poker, plus a handful of arcade-style games.

The live casino here is powered by Evolution Gaming and features baccarat, casino poker, blackjack and roulette. There are plenty of tables available, so you’re never likely to be short of somewhere to sit.

Pros and cons

  • Top games from plenty of the best software providers
  • 100% welcome bonus up to £200 + 100 free spins
  • Very nicely-designed site
  • Ongoing bonuses for regular players
  • No telephone support

Layout and usability

Helping you find your way around the PlayFrank Online Casino are a group of tiny minions. They are blue in colour (and even choose blue as their clothing choices) and depth-perception must be an issue for them, as they only have one eye! They are with you every step of the way as you make your way around PlayFrank’s offerings.

PlayFrank Online Casino has a fresh and funky look. It’s really pleasing to see an online casino that doesn’t slap advertising banners all over the place – there is advertising (of their bonus offerings) at this site, but it’s nice and unobtrusive. The menus here are superb too – when you hunt for a game you can sort by popularity, and filter by game vendor!

First impressions at the PlayFrank Online Casino are certainly great!

PlayFrank has put just as much effort into his mobile casino app as he has done his desktop site. This app is available to iPads, iPhones and nearly all Android-powered phones/tablets too. You do not need to install any software to your device to get the app to run – just visit the PlayFrank Online Casino site on your smart phone or tablets and everything you need to play is downloaded temporarily into your chosen browser.

Promotions for existing players

PlayFrank loves his most loyal players, and is always looking to give them a little something extra. If you’re a regular player at the PlayFrank Online Casino, then expect extra offers such as special bonuses and free spins deals.

There’s always a challenge or two on-going at the PlayFrank Online Casino. For example, at the time of this review you could join the ‘Time to Party’ challenge. All you had to do was deposit and wager at least €20 on one of four popular slots games: Spinata Grande, Spin Party, Royal Masquerade or Pimped. Once you’d done that, you would receive ten, wagering-free bonus spins on one of those slots, Spinata Grande.

Additionally, you can claim a weekly reward bonus at this online casino. You can only claim this bonus once a week, and it’s a fifty percent bonus up to a maximum of €50. The wagering associated with this reload bonus is thirty times the sum of the bonus and deposit, and deposits made via Skrill or Neteller will not qualify you for this bonus deal.

VIP/Loyalty Scheme

There ‘seems’ to be a loyalty scheme here. We say ‘seems’ as on the surface (i.e. to non-members) there seems to be very little information about it. All it says is that you will be rewarded for your loyalty at this online casino, and the more you play, the more goodness you receive. You can earn bonuses, extra rewards and free spins just by playing. That’s about as much info as we are able to pertain. If you sign up with the PlayFrank Online Casino then you’ll be able to find out a lot more about the rewards that might await you if you become a regular player here.

Special features

The full list of software providers at the PlayFrank Online Casino goes as follows:

  • Evolution Gaming, Play n’ GO, NetEnt, Microgaming, NYX Gaming, QuickSpin, WMS, Playson and Genii.

If you’re new to the online casino realm then rest assured with that selection you have some of the biggest and best names in the business.

Look out too for the ‘winner board’ here that pops up to the right of the main casino page. Here are listed on an ongoing basis all the latest and greatest winners at the PlayFrank Online Casino! If you’re a lucky bunny then you might just receive the joy of seeing your name up there in lights!

Other betting options

PlayFrank has yet to get his footie kit on and offer his fans an online sports book, so it’s online casino fun only here. Bingo and dedicated poker rooms do not get a look-in either.

Conclusion

We’d really like to be top buddies with PlayFrank, but we hope he’s an understanding chap as we’re not going to give him the full five-star rating. We prefer live chat that’s available 24/7 as you can never guarantee what time (day or night) that you’ll need a bit of help. We’d also like to see better FAQs …

… but we are being a little bit mean. There’s plenty to be jolly about at the PlayFrank Online Casino, including some lovely promotions and games from many of the best software providers going. Why not visit PlayFrank’s online casino and see just how friendly he is?

Money optionsContact details
  • Email: support@playfrank.com.
  • Phone: no number given.
  • Live chat: 09.00-18.00.